Shipping

Note that due to the COVID-19 crisis, fulfillment and shipping could take much longer than these estimates.

Orders take about 2-7 business days to create apparel products (t-shirts, etc) and 2-5 business days for non-apparel products (posters, etc). Shipping time is added on top of that.

In general the shipping times to the United States are as follows:
Overnight: 1 business day
Express: 1-3 business days
Standard: 3-5 business days
Economy: 5-8 business days

Shipping carriers may vary based on the best shipping rates on the day you complete your order. 

FULL POLICY

Shipping

Every product we sell is custom made for you! We take about 2-7 business days to create apparel products (t-shirts, etc) and 2-5 business days for non-apparel products (posters, etc). Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that's why we've made these tables to help you out.

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less

In general the shipping times to the United States are as follows:
Overnight: 1 business day
Express: 1-3 business days
Standard: 3-5 business days
Economy: 5-8 business days

Shipping carriers may vary based on the best shipping rates on the day you complete your order. Once you place an order you will receive an Order Confirmation email, and when your product or products are ready to ship, you will receive a Shipping Confirmation email, and another email when your order arrives confirming your shipment was delivered.

 

It’s past estimated delivery date and I haven’t received my order yet.

If you receive an email saying that your shipment was delivered, please check your shipment tracking, or contact your local post office. If you are still unable to find it, please reach out to us at store@info.dropout.tv.

Make sure you report the problem within 4 weeks after estimated delivery time - If
reported outside of the time frame, unfortunately, we will not be able to help with locating the order.

 

International Shipping

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. The end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.

 

Order is marked as delivered - but not there.

In the rare cases that a shipment is marked as delivered by the courier, but the recipient has yet to receive it - we would not cover the cost of the order. Again, this only applies if the tracking details state that a delivery was made to the recipient's address.

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